Frequently Asked Questions
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Yes, but use the comments section to let us know what you need when making a booking online, or make it clear if booking by phone.
This is vital if anyone in your party has an allergy, intolerance or other particular dietary preference.
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Yes they do, and this policy is very important to us. We believe that our team should be directly rewarded for providing good service. 100% of any gratuity you leave goes to the staff no matter how it is paid. The landlord, management and owners do not take a share.
A discretionary service charge of 10% is automatically added to the bill for tables of 6 or more.
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Our restaurant is small, so late cancellations and no-shows have a devastating effect on our small business.
Credit card details will be required when you make a booking. These are securely held with the global payment processing company Stripe.
Although the card details will be verified, no charges will be made to the card at the time of booking.
We require 48 hours’ notice of a cancellation or reduction in numbers. Late cancellations, reductions and no-shows will automatically incur a £10 fee per person.
Please call us if you are running late. We hold tables for 15 minutes and will release it if we don’t hear from you.
By making a reservation at The Tredegar Arms Of Shirenewton, you are agreeing to these cancellation terms.
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Yes, we would be delighted to help you celebrate a special occasion and honoured that you choose our pub for it. Balloons and banners are welcome, but please leave the confetti or anything else you might like to sprinkle at home.
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You are welcome to bring your own cake, and we can bring it to your table when you want it. We will not be able to serve it to you due to health and safety regulations.
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Yes. We welcome children of all ages.
Please do count them, including infants (3 or under) when making your booking online.
If you need high chair or space for a pushchair at your table, please use the comments section to let us know when booking online, or mention it when booking by phone.
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Unfortunately not.
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Yes. Please call us on 01291 783600 to discuss your needs.
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We will try our best. Please call us on 01291 783600 to discuss.
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No, sorry.
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Use the link in the email confirmation if you booked online. These occasionally end up in junk or spam folders, so please check there if you can’t find it.
You can also call us on 01291 783600 to make changes to your booking.
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Dogs are allowed outside and in the bar, but not in the restaurant. Registered assistance dogs are of course welcome.
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No, sorry.